The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. — Dan Hotchkiss, editor
By middle age, most of us realize the futility of efforts to force another person to change. Efforts to transform another human being—spouse, partner, friend, colleague, or child—generally shatter on the rocks of a simple reality: sustainable change comes from within.
For congregational leaders and consultants, this principle mandates doing change with people rather than to them. Pressure from the top or from outside may accomplish short-term adjustments, but long-term change comes from within.
In a time when congregations and clergy are dealing with a lot of challenging issues, there is most definitely good news to celebrate. Congregations are more open to change today than at any time in my career as a pastor and consultant. During the pandemic, we learned a great deal about ourselves personally and as congregations. One of the most important and long overdue learnings: we need to change.
How can congregational leaders make needed changes without incurring wrenching conflict? In my previous post, Why Lone Rangers Always Fail, I stressed the importance of leading change as part of a team. While leading change as part of a Team is the first ingredient in successful change, it is not sufficient. Today I want to add three more ingredients to the mix.
History’s most transformational change agents—Jesus of Nazareth, Mahatma Gandhi, Martin Luther King, Jr., and others—engaged consistently in three kinds of activity: they built movements, they spent years working for change, and they demonstrated a deep love for the individuals and societies they were striving to change.
Every congregation is unique. It is located in a specific place, has a particular history, and evidences a unique culture. Yet dynamics and patterns of behavior recur across denominations, polities, and locations. Following are a set of congregational constants that I’ve observed across religious traditions. Each reader can decide whether they are true of your congregation, and if so, how they might help you to become a more effective leader.
It is too soon to create a definitive list of all the things we will have learned from this pandemic, but I’m clear about one thing—John Kotter was right that urgency does drive change. Under pressure from the Covid-19 pandemic and outrage over police violence against black people, congregations have made changes I thought I would never see. Will we be able to continue innovating when extreme urgency no longer forces us to do so?
Congregations around the world have made a dramatic pivot in recent weeks—from regular face-to-face gatherings to entirely online services and meetings via Facebook Live, Zoom, and other platforms. The transformation that decades of proliferating social media and streaming platforms failed to achieve was accomplished by the coronavirus pandemic in just a month.
But what has it been like on the receiving end?
