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The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. —  Dan Hotchkiss, editor

Susan Beaumont

What Can We Expect, When We Pay So Little?

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Healthy employment relationships require accountability. Accountability involves setting clear expectations, providing ongoing feedback, and inviting employees to step it up if performance falls short of expectations. This fundamental cycle of communication seems easy enough to grasp, in theory. In practice, many of us demonstrate a failure of nerve when it comes to holding church employees accountable. We grapple with whether we can expect much from our employees, especially when we pay them so little.

Have We Failed?

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We are living in an era where many things we have done in the name of Church are no longer sustainable. Does this mean we have failed?On some level, every organization must be sustainable. If we cannot afford to cover our overhead expenses over time, we will cease to exist and won’t be able to support any ministry. However, under the umbrella of a sustainable organization, we should be free to experiment with programs that may or may not be individually sustainable.

She Looked So Good … On Paper

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Nancy is failing in her new role as the Director of Education. The hiring committee carefully chose Nancy from a pool of six candidates. Everyone on the team was delighted with Nancy as their candidate of choice. She was articulate, well-educated and had experience as the principal of a private school. On paper and in person she looked like a great fit for the job.

The Truth about Consensus

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“Let’s work by consensus!” is a familiar rallying cry. It feels egalitarian, generative and worthy. So we set aside Robert’s Rules of Order and begin a dialogue where all are encouraged to weigh in. We promise ourselves that we won’t move forward until we’ve reached an agreement that everyone likes. And then the problems begin, because …

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Why We Aren’t Learning

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by Susan Beaumont

“What are you seeing out there that is working?” the pastor asked when we met for lunch. The assumption behind the question was that someone, somewhere had discovered a way forward, one that we might all benefit from knowing.
This era of congregational life calls for innovation and learning. We praise reinvention, yet our congregations aren’t doing much risk taking. We stay in maintenance mode and wait for someone else to discover a magic bullet that we can replicate.
Why aren’t we practicing what we preach? Why aren’t congregations everywhere taking more risks, experimenting and learning new pathways forward?

Taming the Bureaucracy Beast

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by Susan Beaumont

The church needs innovation, experimentation and risk taking. The church has bureaucracy; inactivity in the name of good order and process. Senseless bureaucracy keeps us endlessly mired in reporting, approval seeking and communication. We end up with repetitive meetings, multiple levels of approval, over-reliance on procedure, and postponed decision making until everyone is informed and happy. What would it take to free ourselves from all of this and just get things done?

Tending the Soul of the Institution

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by Susan Beaumont
The human brain favors binary thinking. We are naturally drawn to the two-sidedness of the world, the fact that everything has an opposite, a polar complement. Leaders of faith-based institutions tend the spiritual needs of our organization with the soft skills of care, prayer and discipleship. Then we turn the soft skills off and guide the organizational side of the church with the hard skills of supervision, governance, facilities and financial management. Two fundamentally different kinds of work. Two very different skill sets. Right? Wrong!

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