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The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. —  Dan Hotchkiss, editor

Our Latest Perspectives

Know-how and Decide-what

It is a truth all but universally acknowledged—especially in small congregations—that whoever does the work should call the shots. Musicians are responsible for music, educators manage children’s programs, activists organize for social change. In the chancel, everyone defers to the altar guild. The underlying principle is clear: “Those with know-how should decide-how!”

But sometimes we go even further and let people who know how also decide what the congregation should be trying to accomplish. I want to propose an improved rule: “Those with know-how should decide-how, but everyone should have a voice when we decide-what.”

“Quiet Quitting” Comes to Church

Empty church pews
Photo by Andrew Seaman on Unsplash

The “Great Resignation” dominated articles regarding workplace trends for much of the pandemic. Frontline workers in high-stress occupations like hospitality, health care, and education were particularly likely to walk off their jobs. Clergy joined the trend, with nearly 40% of pastors confessing in late 2021 that they would seriously consider leaving full-time ministry.

But while The Great Resignation attracted much attention, a less obvious trend, “Quiet Quitting,” may prove to be more durable. Quiet Quitting, sometimes known as the “Great Disengagement,” occurs when employees resolve to do what they are required to do—but decline to “go above and beyond.” A worker who is Quiet Quitting may appear to be productive, but their productivity is apt to stagnate over time. In schools and universities, teachers and professors bemoan the phenomenon of disengaged students. Quiet Quitting has its religious counterpart as well, as the proportion of Americans who report they “never attend religious services“ jumped from 25% pre-pandemic to 33% more recently.

Reorganizing, Now That You’re Smaller

Photo by Hanna Morris on Unsplash

“We don’t have enough people to fill all of our positions.” I hear this complaint a lot, especially in congregations that are smaller than they used to be. Their official structure may call for a dozen or more boards and committees. Add it all up, and a congregation that sees 50 people on its pews feels obliged to fill up 60 or more seats around committee tables. Streamlining the official structure is a challenge, but with a clear plan and some determination, it can be done.