No other institution in North American social life combines the personal formation, corporate fellowship, and community development functions that we find in a local congregation. Nowhere else—not our families, our schools, or our workplaces—do we have the potential for individual, group, and community transformation that exists in our local congregations.
You Disappointed Me
by Susan Beaumont
A volunteer agrees to complete a task but fails to deliver, or delivers a less than satisfactory outcome. A leader violates an established behavioral standard. What do you do? How do you redeem the situation?
Disappointment is inevitable when people are involved in ministry, but disappointment doesn’t have to be the final word. Delivering an effective feedback message in the face of disappointment can turn the situation around and introduce accountability into the volunteer relationship.