Congregational Consulting Group logo

The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. —  Dan Hotchkiss, editor

Letting Staff Go with Integrity

In the next year it is likely that your congregation will have to fire someone. As we come out of the pandemic, every congregation will have to reevaluate its staffing structure. Do you have the right people with the right skills to lead your congregation through the next chapter? Some new hires may be needed, requiring painful terminations to free up precious payroll dollars. Acting with integrity as you fire people can make all the difference in helping your congregation cope with difficult transitions.

Read more

Planning in a Liminal Season

path winds away into a fog
Photo by adrian on Unsplash

A new calendar year invites planning. We need to finalize a budget and many are eager to imagine life beyond COVID. Unfortunately, we are still in a season of not knowing. Will the vaccine be effective and allow a safe return to in person engagement? Which of our constituents will be back and will new online followers stay connected? Anxiety builds as we plan for a year that involves so many unknowns. How can we plan when we don’t know what is to come?

Read more

Can You Trust Your Gut Right Now?

“My gut tells me underlying motives are at work here that are not being shared!” In the past month, I have heard several variations on this statement in online gatherings. Mistrust has become more prevalent and is giving birth to interpersonal conflict—in a time when we have less personal resilience to cope with it. We need to take greater care when we attribute motives for another’s actions in this precarious season.

Read more

Accountability in the Age of COVID

Balancing eggs

In the early days of the pandemic, accommodation was the name of the game when it came to helping staff negotiate huge work/life challenges. Inadequate technology at home, loss of childcare, children studying virtually from home, and spouses negotiating shared workspace. We leaned heavily into the grace side of our employment relationships. Now staff teams are experiencing some of the downsides of grace without accountability.

Read more

Five Assumptions Failing Us Now

“Growth in membership is the primary indicator of congregational health and vitality.” The pandemic is challenging this and other longstanding assumptions about engagement, belonging, and membership. We must carefully examine all of our assumptions—otherwise, we risk creating barriers to belonging for people trying to engage with us in new ways.

Read more

10 Questions to Ask Now

We have been reactive. How else can one be during a pandemic? The opinions of outside experts have guided our actions since this all began, and their positions change daily. When to close, how to take church online, protocols to follow before opening. Now, things are slowing down a bit and it is time to become more reflective—tapping into our own wisdom and exploring the potent learning opportunities at hand. The shift begins by asking better questions.

Read more

Finding Our New Normal

Streaks of light suggesting confusion.

Crisis moments call for strong, decisive action—people want to know that someone is in charge and things are being managed. But once the initial crisis calms, a period of disorientation sets in as we find our way to a new normal. The resolute leadership style that worked well during the initial crisis won’t work well in this ongoing unsettled space.

Read more