The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish weekly thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. — Dan Hotchkiss, editor.
Susan Beaumont 
Congregations are often confused about the power dynamics of supervision. Supervisors know they are supposed to ensure good performance. At the same time, supervisors want to model compassionate, kind, collaborative behavior. Employees want to know what is expected of them but don’t like being controlled or micromanaged. Congregants don’t want anyone abusing power. It’s tough to put all those expectations together into one supervisory approach.
Strategic planning: in some congregations it’s the “go-to” solution whenever leaders feel stuck. We need to grow. We want more families with young children. We don’t know what to do next. Let’s plan! But strategic planning is usually a poor choice for getting unstuck. It takes a lot of time and energy—and in many cases postpones action when action is most needed.
When were your glory days? Pose this question and a congregation’s leaders will often tell stories of high attendance, engaged participation, and buildings that couldn’t hold it all. Glory-era memories are almost always recounted as blissful, happy times of pure goodness. However, parts of the story rarely get told—including how the seeds of decline may have been planted amidst the goodness.
Chaos is a natural by-product of innovation. Innovation happens best in conditions of upheaval, disturbance, and dissonance. However, people expect their leaders to keep things calm, predictable, and orderly. How do we coax order out of chaos without squelching innovation?
How does a leader say, “I don’t know what to do next,” without seeming indecisive?
In a liminal season, it simply is not helpful to pretend we understand what needs to happen next. But leaders can still lead.
There is no one right way to evaluate the performance of a senior minister. However, there are many ways to do it that can harm the relationship between minister and the congregation and impair, rather than enhance, the minister’s performance.
