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Congregational Consulting Group

The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish weekly thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. — Dan Hotchkiss, editor.

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Staff Liaisons: Helpful or Hurtful?

by Susan Beaumont

Many congregations assign to each staff member a personnel liaison: a lay leader who serves on the board or personnel committee and is charged with supporting that specific team member. Few congregations manage these liaison roles well, and as a result they often do more harm than good. Congregations appoint liaisons for a variety of …

Read moreStaff Liaisons: Helpful or Hurtful?