Innovation is a standard expectation for leaders who want congregations to attract and retain new members or reach out to the community in new ways. But many congregations, having never had to go beyond small programmatic tweaks, don’t know where to start. Based on recent experience with a major innovation at the faith-based nonprofit that I lead, I’d like to offer some suggestions.
by Dan Hotchkiss
When someone gets a new idea in your congregation, whom do they call? The clergy leader? A board member? The front-line office person—the executive director, secretary, or administrator—often manages the incoming stream of helpful hints, complaints, requests, suggestions, and reform proposals. The flow of bright ideas is a sign of life, part of the background hum of a healthy congregation.