The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. — Dan Hotchkiss, editor
John Wimberly 
Too many congregations, presbyteries, dioceses, conferences, etc. spend enormous amounts of energy studying, debating, amending, revising, discussing, pondering decisions rather than making decisions. It is one of the reasons the millennials and Gen Zers don’t want to get involved in the church: They want to change the world, not discuss it to death. We need to demand that leaders make decisions.
The congregations where I work as a consultant show a surprising, almost shocking openness to change. Over most of my fourteen years as a consultant, I’ve seen many Boomers with their heels dug in against change in congregations where they worship. I see promise in the possibility that we might try new things, some of which might work!
Many congregations and judicatories make do today with smaller staffs than they had ten years ago. How are they doing? Where I’m working, I would say, “Not always well.” Members want the same or even more “services” in the past from a smaller staff. They say, “We can do more with less.”
I don’t know about you, but my experience with “Let’s do more with less” is not positive. This is the hard truth: When we have less, we generally do less. How can we do more with a smaller staff? Too few admit the obvious, painful reality: We can’t. But we can focus the resources we do have on meeting the most pressing needs we see around us now.
In my fifty years of ministry, I have never seen so many opportunities for the church and clergy as I see today. Indeed, I am jealous of those of you who have the opportunity to pastor in the current environment. My belief in the opportunities in no way discounts or downplays the huge challenges to ministry today. I detailed some of those challenges in Part 1 of this two-part piece. But in this time of instability, the church is ready for innovation.
It is no secret that a growing number of clergy are leaving the vocation. In this regard, the church is following trends in the secular world where “The Great Resignation” has been going on since Covid appeared (and probably even before then). Though the trend may be slowing, as articles in the New York Times and elsewhere detail, tens of millions of people in the U.S. have changed jobs over the last two years alone.
For clergy, many factors, including the high stress of the Covid period, drive decisions to leave the profession. Most clergy enjoy interaction with people in general, and their congregants specifically. During Covid, such interaction was limited. Especially for those uncomfortable using technology for virtual conversations and meetings, it was a very tough time, causing many clergy to question their calling.
Hiring great people with excellent skills is a first step toward building a cohesive, high-performing staff. Retaining those outstanding people is just as important—indeed, may be even more important in today’s competitive job market.
When I was in seminary, my father, a long-time pastor, started to impart his wisdom: “If you have a great janitor or secretary, do whatever is necessary to keep them on the staff. Give them a higher salary, more days off, better working conditions—whatever it takes!” Once out of seminary, I learned the wisdom of his advice.
Why would anyone devote time, money, or energy to a congregation when they could go for a walk in the park, spend time with family, watch a child play soccer, or make a piece of art? What is it about some congregations that makes people choose them over so many other options? What makes a congregation unique?
