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The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. —  Dan Hotchkiss, editor

Innovating Into an Unknown Future

Many are turning to planning now, trying to coax order out of the chaos. It would be lovely if planning resolved liminality. It doesn’t.

Plans create an artificial sense of control, but they cannot resolve the deep disorientation of a liminal season—a season in which something has ended but a new thing is not yet ready to begin. In fact, the wrong plan will distract you from the innovation needed to thrive in the next chapter.

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High Tech and High Touch

As congregations start to emerge from the pandemic, a top priority is to re-establish a sense of belonging and community.

A friend of mine in Colorado says his current challenge is to reestablish “high touch” ministry. For the past two years, Hal and his staff have focused on “high tech.” They had to master technologies and related managerial strategies they never had imagined needing: livestreaming, Zoom meetings, virtually maintaining a sense of team in a staff, etc. Within the constraints of the pandemic, they struggled to remain in touch and engaged with their members. It was challenging at best. They kept up with pastoral care, but other ways of staying in touch with members often were not possible.

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Learning from the CDC’s Mistakes

There’s no reason to expect scientists to be especially good at telling people what to do about an epidemic. The Centers for Disease Control and Prevention (CDC) has done a great job of learning about viral transmission and evaluating treatments and vaccines. In front of the microphones, they’ve scored a B+ at best. Their main …

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“Maybe I Don’t Want to Do This Hard Thing”

Talking with another clergyperson recently, we bemoaned the current spike in COVID-19 infections and the Delta variant. Congregations were moving in the direction of “opening up” again for indoor worship and activities. All systems were go, it seemed.

But then many congregations, in an abrupt retreat, slowed down or modified reopening plans. The ink on books about the “post-pandemic church” was hardly dry as we found ourselves thinking about a possible longer arc of this health crisis.

Suddenly my colleague blurted out, “Maybe I don’t want to do this hard thing.”

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Trauma-Informed Workplaces

Staff who negotiated the first waves of the pandemic with resilience may be hitting the wall now. The relentless stress of this season is incapacitating some of our best employees. If you are a supervisor, you may wonder how to recognize and respond to traumatized members of your team. Five key practices will help you provide a trauma-informed workspace.

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From Languishing to Flourishing

As more folks get vaccinated and COVID restrictions end, we all long for a return to normalcy. Still, leading congregations is hard work and may get harder as we pivot once again in response to changing circumstances. Some people and some congregations struggle even as good news comes. Part of our ministry will be to help each other move from languishing to flourishing.

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