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The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. —  Dan Hotchkiss, editor

Writing Leakproof Policies

guy stevens on Unsplash

Board members, tired of repetitive requests for approval or permission, often say, “We should write some policies.” This impulse is correct: Policies can spare the board much tedium and help ensure consistent handling of like situations. But in practice, efforts to write policies often frustrate and disappoint. It’s a lot of work and does not always stop the flow of management questions coming to the board.

Fortunately, a board can create “Leakproof” policies. The key is to reverse one of the assumptions most boards bring to making policy: that authority must be dispensed timidly, a little bit at a time. A wise board flips this script and delegates full management authority, then sets limits and adds guidance until it is ready to let others make decisions away from the board table.

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Two Questions That Will Help Your Board Stop Micromanaging

Microscope
Karen Arnold, CC0, via Wikimedia Commons

Most boards know they shouldn’t micromanage. Meddling boards irritate their staff and volunteers and stifle creativity. Boards lack the day-to-day involvement a good manager should have. Most board members know that, but still when people bring us questions, we give answers. We just can’t resist!

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A New Openness to Change

Door opening to outside
valérie faiola on Unsplash

The congregations where I work as a consultant show a surprising, almost shocking openness to change. Over most of my fourteen years as a consultant, I’ve seen many Boomers with their heels dug in against change in congregations where they worship. I see promise in the possibility that we might try new things, some of which might work!

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Tips and Principles for Congregational Consultants

Rachel on Unsplash

Have you ever thought of trying congregational consulting? Lots of people think of this—and for most, the fancy passes. But if you have energy, the right experience, and strong speaking and writing skills, consulting could be a good sideline, or even a career, for you. I’d like to share some tips and principles that have helped make consulting work for me.

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Saying Yes Like We Mean It

Most churches of any size have a process for saying “yes” to a set of goals we believe are in response to God’s call, whether that call be to grow in size or grow in the Spirit or to be more active in the community. But when we say “yes,” do we say it like we mean it? Or do we approach our goals as if they were New Year’s resolutions—expendable as soon as we get tired or busy or bored?

In my non-profit work, the answer was clear. When we set goals, we meant it! Goals adopted by the board were commitments, expected to be executed by me and the staff unless the board subsequently made a different decision.

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Getting the Nuts and Bolts Right

Edge2Edge Media on Unsplash

It is impossible to check my email without a bunch of articles popping up regarding the “macro” context for ministry these days. People are obsessed with it. They can’t stop writing and talking about all the changes that have taken place post-pandemic, most of which actually started about forty years ago. In contrast, I am obsessed these days with “micro.” Congregations cannot seize the macro-opportunities of this decade without tackling their many micro-issues—getting the nuts and bolts right.

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