A church or synagogue always is two congregations at the same time. One is the formal institution, governed under bylaws by elected officers and boards and clergy. This congregation has procedures, rules of order (whether Roberts or some new alternative), and stated decision-making methods. Each newcomer who joins has the full rights and privileges of membership. If you want to know how this congregation runs, you read its bylaws, policies, and job descriptions.
For a long time, clergy have taken credit when attendance rose and felt guilty when it fell. Most people assume that the best measure of a congregation’s spiritual vitality is the headcount at weekly worship. But some congregations have begun to think beyond that metric and focus more broadly about how their ministry transforms lives. As a result, they’re finding new ways to think about worship, vitality and effectiveness.