The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. —  Dan Hotchkiss, editor

Tolerating Bad Behavior in the Church

This morning as I was driving to one of the churches in my district I listened to the radio to get caught up on the news. It was all about President Trump’s tweets regarding the NFL and the National Anthem, escalating tensions with North Korea, and the impact of the latest hurricane on Puerto Rico. I couldn’t help but think about how the intense divisiveness in our country right now impacts congregations. I wonder if we have become too tolerant of bad behavior.

Why We Fight

Why is conflict so common in congregations? When we ask people what they are fighting about, the responses focus on the usual suspects—members’ behavior, money, worship, leadership style, and decision-making. But are these really the deepest causes of congregational conflict?

Teams: Not Easy, Just Necessary

As an advocate for using teams to carry out the work of a congregation and for eliminating as many committees as possible, I often get phone calls like this: “John, we read your book and decided to move from a committee-driven to a team-driven organization. But it hasn’t gone smoothly!” If I or other advocates of teams created the impression that moving to teams is an easy transition, I apologize. The change to teams is not easy, but it’s necessary.

It’s Crazy Out There: Practices for Religious Leaders

We live in a “VUCA” world—a world of Volatility, Uncertainty, Complexity and Ambiguity. A recent Harvard Business Review article called VUCA “a catchall for ‘Hey, it’s crazy out there!’” Religious leaders can engage these “crazy” times intentionally by cultivating practices that I’ll describe here. Though there can be no guarantees of success when dealing with volatile change and uncertainty, I offer these practices as a starter list—you’ll add your own.

Clergy Transition and the Power of the Past

For a new ministry to flourish, both clergy and lay leaders need to understand the congregation’s feelings about the predecessor. Every congregation has some history with (or without) clergy. At time of clergy transition, that history influences the selection process and the partnership as it develops.

Celebrating “Accountability Day”

Americans recently celebrated Independence Day, an event associated, in my childhood mind, mainly with fireworks. In recent years, another July 4 ritual has gained popularity: public readings of the Declaration of Independence. I’ve come to appreciate the annual reminder that genuine authority derives from the consent of the governed, and not from the mere assertion of power by those who govern. We Americans have 241 years of conditioning in the importance of independence, but many of us are woefully lacking in our concept of accountability.