Congregational Consulting Group logo

The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. —  Dan Hotchkiss, editor

After the Pandemic: A Hybrid World

Fifty-eight percent of professional workers say they are “more productive when working virtually, even if there are distractions such as a spouse and children at home.” This finding from a survey by the global consulting firm Korn Ferry is one of many indications that for some American workers, productivity has improved. How about your congregational staff? Has their productivity increased, decreased, or stayed the same since February 2020?

Read more

Pandemic, Racial Reckoning, Political Violence, and Congregations

Protester with sign that says, Racism is a pandemic too

What can a congregation do when a pandemic, a political crisis, and a racial reckoning come knocking at the same time? We were already overwhelmed by a ten-month long pandemic and growing polarization. Then last summer’s nationwide protests against racialized state violence forced many white citizens to begin to come to terms with our country’s 400-year legacy of racial injustice. On January 6, a violent mob stormed the U.S. Capitol, threatening revenge against those they believed had betrayed them. Three major crises at once pose unprecedented challenges for congregational leaders.

Read more

Can You Trust Your Gut Right Now?

“My gut tells me underlying motives are at work here that are not being shared!” In the past month, I have heard several variations on this statement in online gatherings. Mistrust has become more prevalent and is giving birth to interpersonal conflict—in a time when we have less personal resilience to cope with it. We need to take greater care when we attribute motives for another’s actions in this precarious season.

Read more

Showing Up

Two conversations I have had with clergy recently led me to ponder some of the undercurrents of doing ministry during this pandemic and the upheaval and uncertainty we are now swimming in. I was reminded of how important it can be to show up for each other.

Read more

Working Remotely: Challenges and Opportunities

Photo by Surface on Unsplash

How is remote work changing us, and which of the changes will remain once the pandemic is over? What problems are arising as staff work from home, and what advantages are turning up? What does this all tell us about the future of work in congregations? I am working on an Augsburg Fortress book about working remotely, and I want to share some of my early findings with you.

Read more

Urgency Works, but Is It the Only Driver of Change?

Ambulance rushing
Photo by camilo jimenez on Unsplash

It is too soon to create a definitive list of all the things we will have learned from this pandemic, but I’m clear about one thing—John Kotter was right that urgency does drive change. Under pressure from the Covid-19 pandemic and outrage over police violence against black people, congregations have made changes I thought I would never see. Will we be able to continue innovating when extreme urgency no longer forces us to do so?

Read more